Policy

Returns & Fitment Guarantee

Last updated: 9 May 2026

✓ Guaranteed to fit — or free return

Every part on LUSKI is listed with guaranteed fitment for specific chassis codes. If a part doesn't fit the vehicle it was listed for, we cover return shipping and issue a full refund or exchange. No questions asked.

Fitment Guarantee

Our fitment guarantee applies when:

You purchased a part listed for your specific chassis code (e.g. BMW M3 G80)
Your vehicle matches the listed year, make, model, and chassis generation
The part is in unmodified, uninstalled condition
You contact us within 14 days of receiving the order

The guarantee does not apply if:

You selected the wrong chassis code at checkout
The part has been painted, drilled, modified, or installed
The claim is made more than 14 days after delivery

Standard Returns

Outside of fitment issues, we accept returns within 30 days of delivery for unused, unmodified parts in original packaging. Return shipping is at the customer's expense for change-of-mind returns.

Damaged or Incorrect Items

If your order arrives damaged or we sent the wrong item, contact us within 7 days of delivery with photos and we'll send a replacement or issue a full refund at no cost to you.

How to Start a Return

Email us

Send your order number, chassis code, and reason to @luskicollection on Instagram

We confirm within 24h

We'll verify fitment eligibility and send you a prepaid return label if applicable

Ship it back

Pack securely using original packaging where possible

Refund within 5 business days

Refunded to your original payment method once we receive and inspect the item

Refund Timeframes

Credit/debit card: 3–5 business days after refund issued
Afterpay/Zip: up to 5 business days
Original shipping costs are non-refundable except in fitment guarantee cases

Contact

Email @luskicollection on Instagram · We aim to respond within 24 hours on business days.